Handcrafted, Fresh & Natural Skin Care and Body Care Products
freguently asked questions

What is Purple Essentials' Mission Statement?

Doesn't "aromatherapy based" really just mean that the products smell good?

Are Purple products "all natural"? Do you use preservatives?

Are Purple products "organic"?

I have noticed sometimes, some products seem to vary in colour. Why?

Where can I buy Purple products?

Do I need a Paypal account to shop at Purple Essentials?

What is the shelf life of Purple products?

Where can I find a full list of product ingredients?

Are Purple Essential products noncomedogenic?

question:
What is Purple Essentials' Mission Statement?
answer:
Our mission is to create a premium line of “Fresh & Natural - Aromatherapy based” skin care and body care products, made with only Pure and Simple ingredients, to help reduce your exposure to harmful chemicals. At the same time, we continuously strive to reduce environmental impact from all our operations.
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question:
Doesn't "aromatherapy based" really just mean that the products smell good?
answer:
While "aromatherapy based" products do smell good, it's why they smell good that makes them better for you. We use no synthetic scents to create a stronger aroma - only pure essential oils and the benefitial properties they provide. For a short introduction to Aromatherapy and the Benefit of Essentials Oils, click here.
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question:
Are Purple products "all natural"? Do you use preservatives?
answer:
It’s important to note that preservatives need to be used in order to prevent bacteria, mold, fungus and yeast, in products that contain oil and water mixtures. To protect our products (and customers), Purple Essentials uses pure essential oil blends and a natural plant based preservative (radish root fermented) where needed. It is ECOCert Approved.
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question:
Why do you use cold-pressed oils/butters in your products?
answer:
Cold pressed means that heat was not used when mechanically processing the oil. Cold-pressing not only preserves the natural vitamins and anti-oxidant properties of the oil, but ensures that it does not spoil and become rancid, which will have a negative effect on its skin healing properties.
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question:
I have noticed sometimes, some products seem to vary in colour. why?
answer:
Purple Essentials' fresh botanicals in high percentages and due to natural crop variation, season and location of harvest, colours and scents can vary (slightly).
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question:
Where can I buy Purple products?
answer:
We are close to finalizing terms with a number of retail businesses, which will put Purple Essentials on shelves at select locations across Canada. Until then we are only processing orders through the website. Please take advantage of the simple and secure, shopping software installed on our site. Browse all of our products at your leisure, including their "Directions for Use" and "Ingredients List" - add them to your secure shopping cart - provide your account and shipping details to our SSL protected checkout page - finalize your payment through one of the internet's most secure payment processers: Paypal. The whole process can be as quick, or as involved, as you would like ... we hope you stay online awhile!
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question:
Do I need to have a Paypal account to shop at Purple Essentials?
answer:
No - You do not need to open/register with Paypal in order to shop with us. Anyone can shop in our store and checkout through Paypal as a guest - there is no fee to you and you will not be assessed any service charges. It couldn't be simpler or, most importantly, safer.
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question:
What is the shelf life of Purple products?
answer:
Kept in a dry, cool, dark environment (out of direct sunlight), you can expect the following shelf life: For dry products (Cleansing Grains, Bath Sugars, etc.) - 12+ months. For oil based products ( Body Scrubs, Massage Oils, etc.) - 8 to 10 months. For creams and serums ( Whipped Body Cream, Intensive Rejuvenating Serum, etc.) - 10 to 12 months. For liquid products (Peppermint Pore Toner, Wellness Spritzers, etc.) - 10 to 12 months.
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question:
Where can I find a full list of product ingredients?
answer:
On each product's details page, we provide its full list of ingredients. Everything that goes into our handmade, natural products is listed there. To help better educate our customers, detailed ingredients and essential oils glossaries are also provided on the site. If you have any questions, please contact us through our online form.
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question:
Are Purple Essential products noncomedogenic?
answer:
We do not use any ingredients that are known to be comedogenic. This term refers to ingredients in personal care products that clog the pores and can cause blackheads, pimples or cosmetic-related acne. We use the highest quality natural and organic ingredients instead of potentially comedogenic, non-natural ingredients like mineral oil, petrolatum, paraffin and dyes that are commonly found in personal care products and cosmetics.
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